Archive for the ‘Brand’ Category

Vertebrate Graphics and Wildscapes

Thursday, March 25th, 2010

Vertebrate Graphics are proud to working in partnership with the Sheffield WIldlife Trust to develop their new Wildscapes website. After working with Wildscapes to design their brand and on a number of offline projects, we successfully tendered for design and development of the website.

Wildscapes have been working with us for a couple of years since the inception of their brand identity back in 2008. We have undertaken a variety of graphic design projects including stationery, brochures, large banners and leaflets and we are delighted to use this experience to design and develop the new website.

We take pride in the service we offer to our clients and in the fact that our clients keep on coming back to us. By offering a high quality service and innovative design coupled with robust development, we believe our offering is second to none.

Owen Evans, Digital Business Manager said “We have a great creative team and relish the opportunity to showcase our excellent design and development skills to an organisation such as Sheffield Wildlife Trust. With more media and public interest around businesses and their environmental impact, the new Wildscapes will not only promote their services but provide a valuable resource for businesses of all sizes.”

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Mayday Mayday, website down

Monday, March 15th, 2010

We are experiencing  problems on our website which is hosted with Plus Net. Despite it being down since Friday afternoon and them having the weekend to fix the problem, it is still not available at the time of writing this article.

How a company the size of Plus Net can plan to upgrade their servers without:

a.  informing their hosting clients about a potential outage and allowing them to make contingency plans – how hard is it to email all with a common courtesy

and

b.  going about this change with what what seems like no contingency plan for any sort of outage such as this.

In this day and age, can a web design and graphic design company afford to be without their website for over 3 days. I would suggest the answer is no.

Problems and unforeseen circumstances do occur in life and in business, but what annoys any customer is the waiting with no contact, no information; apart from a service update page buried in their website and no prior warning communication. Customer service and courtesy can help any company when problems occur – making the customer feel valued can be the difference between a glitch  and a goodbye.

Will we continue with Plus Net – I’ll let you make your mind up on that one.

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